Recent Projects

I’ve worked in UX and service design roles for clients in a variety of industries, both client-side and for agencies and consultancies. Below are some of the more recent projects I’ve been involved in.

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Virgin Media - Multi-Factor Authentication

The introduction of multi-factor authentication (MFA) across a number of Virgin Media’s platforms.

My role: Lead UX Designer

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Tesco - Self-Service Checkout

The design of a new interface for self-service tills.

My role: UX Designer

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John Lewis - Clienteling

A project to look at the future of clienteling for John Lewis.

My role: User Researcher / Service Designer